TERMS OF USE & PRIVACY POLICY
Thank you for visiting our Web Site (‘Site’). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE. Access to, and any use of information contained in, this Site is governed by the following terms of use (‘Terms’). If you do not agree with all of these Terms, please exit this Site now. By using this Site, you agree to comply with, and be to bound by, these Terms. Michaello Jewellery ® may, from time to time, change these Terms in its sole discretion. You are advised to review the Terms on a regular basis as you will be deemed to have accepted variations if you continue to use this Site after they have been posted.
No Warranties
This site and the contents of this site are provided on an ‘as is’ and ‘as available’ basis. Michaello Jewellery ® makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojan horses) or implied warranties of merchantability or fitness for a particular purpose, with respect to this site or its contents and expressly disclaims any representations and warranties. Michaello Jewellery ® does not represent or warrant that the information contained in this site is accurate, complete or up-to-date, that this site is free of defects or that any defects will be remedied. You agree, by using this site, that your use of this site is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this site. Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.
Copyright Trademark and Other Intellectual Property Protection
This Site as a whole, and all material on this Site, is protected by copyright and other intellectual property rights. You may view, copy or print any material (including, without limitation, logos, text, animations, pictures and drawings) from this Site solely for personal, non commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the written permission of Michaello Jewellery ®. This Site may contain material protected by third party intellectual property rights. In all such instances you will have to verify any approved use of the material with the respective owners or licensees of such intellectual property rights as identified in the Site.
All designs on our website are original creations and are copyrighted. Copying any design may expose you to legal liability and penalties.
Submissions
Any comments or materials disclosed, submitted or offered to Michaello Jewellery ® through, or in connection with, this Site including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such documents (collectively ‘Feedback’), shall be deemed to be non-confidential. Michaello Jewellery ® shall have no obligation of any kind with respect to such feedback, shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the feedback to others without limitation and shall not be under any obligation to pay any consideration or fees in respect of any such use. Further, Michaello Jewellery ® shall be free to use any ideas, concepts, know-how or techniques contained in such feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such feedback, without being under any obligation to pay any fee or consideration for any such use.
Links and Third Party Information
This Site may contain links to other sites. Michaello Jewellery ® is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. Any link to another site, and reference to third-party information, products or services linked to this Site, is not, and should not be construed as, an express or implied endorsement by Michaello Jewellery ®. Any questions or comments relating to such other sites should be addressed to the operator or operators of those sites. This Site may, furthermore, contain information form third party sources, as from time to time indicated. Exclusive reference shall have to be made to any such third party sources for any issue relating to such information being true, accurate and complete.
Collecting Information and Registering For Services
As holder of the data processing, Michaello Jewellery ® hereby informs you that the e-mail address requested upon subscription, as well as any other personal information you may supply either voluntarily or automatically through interactions with the services we offer, shall be processed for the sole purpose of fulfilling your request to receive our e-newsletter and any other customer service you may wish to subscribe to. If you so consent, your personal data may be used also for marketing purposes, for sending you news of a commercial nature (e.g. by sms message and e-mail) and for creating consumer and user profiles; similarly, they may be put at the disposal of our business partners who shall then use them for their own promotional purposes. Subscription gives you the right to receive our periodic e-newsletter with the latest about our website (new services, prize contests, etc.): at any time, of course, you may cancel your subscription to these news services and/or eventually reject all communications of a commercial nature by following the instructions provided in the briefing that appears both in the registration phase and at the bottom of every message.
Prosecution Of Unauthorized Access Or Use Of This Site
Users of this Site are authorized to access only the documents listed on its menus. Unauthorized attempts to defeat or circumvent security features of this Site, to use the systems operating, or connected to, this Site for other than intended purposes, to deny service to authorized users, to access, obtain, alter, damage, or destroy information, or otherwise to interfere with the system or its operation is prohibited. Evidence of such acts shall be disclosed to law enforcement authorities and result in criminal prosecution and civil action under applicable laws and international treaties.
SHIPPING POLICY
Delivery time & Covid-19
All orders within Greece are been dispatched within 1-2 working days, EU orders are been dispatched within 5-7 working days and overseas orders are been dispatched within 10-15 days. Please note that actual dates may vary depending your actual physical address.
Shipping Method
All our products are sent through ELTA Hellenic Courier, registered and expedited to your designated address with a unique parcel tracking number so that you will be able to track it online. Please note that you will be prompted to sign at the time of delivery at the address specified at the time of order. If you want to customize the shipping method you will have to inform us beforehand at the time of your order.
Shipping Expenses
All shipments within Greece,EU and overseas are FREE of charge!
Duty and Taxes
All import duties, sales taxes or other import costs, incurred at the point of entry into the destination country are the responsibility of the customer.
For international duty rates please contact your local customs department.
RETURN & REFUND POLICY
Returns & Refunds of products
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In order to be eligible for a refund, you have to contact us within 10 days of your delivery through michaello@otenet.gr with your Name, Order Number and Delivery Address so that we will issue a Return Merchandise Authorization (RMA) number.
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The returned product has to be shipped on customer's expenses within 30 calendar days of your purchase.
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The product must be in the same condition that you receive it and undamaged in any way.
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After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
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If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed or without an RMA number, you will not be eligible for a refund.
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Please be aware that all costs incurred in shipping returns are the responsibility of the customer. Duty reclaims on returns are the responsibility and we will endeavor to aid you with any required paperwork.
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Furthermore, all custom made jewelry for custom made orders are not eligible for return or refund.
SIZE GUIDES
Ring sizes
Necklase sizes.
Bracelet sizes.
